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Restoration

The windows in period properties are very important to the overall look and feel of the building. If the windows have fallen into disrepair the property can look shoddy. Furthermore failure to repair to rotten windows can lead to additional and more serious problems caused by penetrating water.

If the original windows have been removed and replaced with unsuitable modern ones then the building may look decidedly odd.

Both lack of care and inappropriate replacement seriously harm the commercial value of a building as well as reduce the pleasure to be had from living or working within it.

Restoration Can Mean Many Things

It may mean simply servicing your existing windows.

It may mean replacing whole elements of existing windows that have rotted or seen better days.

It may mean complete replacement, (if this is the case please click here to be taken to information on new windows).

Below is a list that details the work you can expect to be undertaken when you ask us to restore your windows:

Protection
It should go without saying but the first thing we do is make sure any breakables are out of harms way and that dust sheets are put down where the work is going to take place. Working on old windows can be a messy business.

Remove the sashes
Some people mistakenly call the ropes "sashes". The sashes are the part of the window that move up and down. There is a top sash and a bottom sash. In order to work on the window these sashes have to be removed. To do this the staff bead and the parting bead are removed. The beads are the small strips of wood that run from top to bottom and create the track that the sashes run up and down in.

Check the sashes
Very often the joints on the sashes may have become loose. If this is the case we tighten them up. This can involve cutting and fitting new wedges. If the glass is broken or cracked we replace it. (Very often there are minor cracks in the corner of the glass that have been there for years - we do not replace the glass in this situation unless you have specifically asked for it to be done). Often it is necessary to burn off excess paint, particularly on top sashes. Over the years layer after layer of paint has been applied which does not really do a lot to
protect the timber and only serves to make the sash too big to slide up and down. If there is any putty missing new putty is added to ensure the glass is correctly fixed.

Check the sills
The sill is checked to make certain there are no soft or rotten areas. If there are they are cut out and replaced. Usually only a part of a sill is rotten. If it is a very small area it is cut out back to solid timber and filled with quality two part filler. If it is the front of the sill then we may cut it back level with where the outside of the bottom sash sits and then glue and screw a new nosing on. If it is necessary we will replace the entire sill. Whichever method is used, no corners are cut and you will not be left with any rotten timber in the sill once the repair is finished.

Check the boxes
If there is rot in the sill there is often rot in the bottom of the box where it meets the sill. (The box is the area behind the pulleys. As its name suggests it is just a hollow box. It contains the weights that are attached to the sash by means of the sash cord.) Any rot found in the box is cut out and new timber is used to make a repair. It is also often necessary to remove excess paint from the box to allow the sashes to run freely.

Check the weights
It is not uncommon to find that the weights inside the boxes are wrong for the windows. This can cause the windows to run unevenly or to slide when opened. Sometimes heavier glass has been fitted or somebody has "borrowed" a weight when working on the house in the past. In order for the windows to be counterbalanced correctly the weight attached to each sash should match that of the window. We make sure that it does.

Check the pulleys
The pulleys are oiled. If they do not operate smoothly then they are replaced with new ones.

New ropes
We always fit new ropes when refurbishing a window.

Draught-proof the meeting rail
A draught proof brush pile is routed into the back of the meeting rail on the bottom sash. This helps to prevent rattling and unwanted draughts blowing through the centre of the window.

Re-fit the sashes
The sashes are checked to make sure they will slide up and down correctly. If they do then they are attached to the new ropes.

New draught-proof beads
I mentioned that the timber staff beads and parting beads had to be removed in order to allow work on the windows. These beads are thrown away and replaced with new. The new beads are made of timber to the same profile as the original beads. They look exactly the same. The only difference is that they carry a brush pile that is set into them and sits between the sashes and the beads. This has several advantages. It reduces the draughts considerably, it reduces noise, it
helps the windows to glide more easily (less friction) and it stops rattling. With box sash windows the draught proofing is not totally effective but is much, much better than windows that do not have draught proofing.

Window furniture
We only replace catches that are broken. However, we strongly recommend that you consider replacing the furniture. To fit a new brass centre catch, brass sash lifts on the bottom sash and D handles on the top sash is not expensive and will totally transform the look of the window. Ladies in particular find that the D handles on the top sash are particularly helpful, especially as they are usually the only ones who bother to clean the windows!

Security
If you are concerned about the security of any of your sash windows we are able to fit a range of attractive fittings that will provide additional protection. We particularly like the brass acorn fittings that fit into the side of the top sash. They are visible so act as a deterrent to the chance burglar who will, hopefully, move on and choose an easier target. They are easily removed with a key and so will allow full opening. They will also securely lock the window open just enough to provide ventilation, but not enough to allow an intruder access, your children to climb out or your pets to escape.

Making new sashes
If it is obvious that some of your sashes were beyond repair then these will be detailed on your quote and the cost of making, priming, glazing and fitting these will have been included. It is not always possible to tell if a sash is beyond economic repair until you begin to work on the windows. This is not something that happens a lot but if additional sashes need to be made there may be some extra cost. If such a situation should arise we would obviously speak with you first before incurring any extra cost for you.

Decoration
New and newly restored windows need to be decorated with good quality paint if they are to last and function well for a long period of time. We start the process properly by ensuring that all joinery that we make is treated in our workshops with wood preservative and primer.

It is important that once we have finished our installation work that either you or your decorator completes the decoration of the windows within 2 months. If you do not know a local decorator we can recommend one to you.

Guarantees
It is not easy to provide a worthwhile guarantee when refurbishing old windows. However, we do try to give a fair and honest service. We have a great number of satisfied customers who are willing to act as a reference, talk to prospective customers and show work in their homes that we have completed. A lot of our work comes as a result of repeat business from previous customers. If, after we have finished, you have a problem with something that we have worked on you will be able to get hold of us and we will sort it out. Problems do occur occasionally, and we have our share. We also have referees who will testify how we have reacted when they have presented us with a service call after we have finished, been paid and spent the money!

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