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Guarantees

New windows and sashes
We guarantee all windows that we make for 10 years against any defect caused by poor workmanship or materials. We also guarantee the windows against rot for 10 years provided they are redecorated every 4 years using a good quality paint system. The guarantee is given in addition to your statutory rights.

Restoration
it is not easy to provide a worthwhile guarantee when refurbishing old windows. However, we do try to give a fair and honest service. We have a great number of satisfied customers who are willing to act as a reference, talk to prospective customers and show work in their homes that we have completed. A lot of our work comes as a result of repeat business from previous customers. If, after we have finished, you have a problem with something that we have worked on you will be able to get hold of us and we will sort it out. Problems do occur occasionally, and we have our share. We also have referees who will testify how we have reacted when they have presented us with a service call after we have finished, been paid and spent the money!

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